AI Agents
An agent uses a model to decide steps and call approved tools. How autonomous it should be depends on the task, permissions, risk, and system design.
Problems we solve
- Repetitive tasks that need judgment
- Information scattered across systems
- Need for actions, not only answers
How we approach it
The work, in the order it happens.
Agent architecture
Define role, tools, memory, and boundaries.
Tool calling and integrations
Connect approved business systems with scoped permissions.
Human approval checkpoints
Require review for higher-risk actions.
Evaluation and monitoring
Test on representative tasks and track behavior in production.
Failure handling
Retries, fallbacks, and escalation to a person.
See an agent handle a task
Fictional leads and deterministic rules. No customer is contacted.
Demonstration with fictional data. No customer is contacted and no system is changed.
- 1. Incoming leadHi, I run a 20-person logistics firm. We want to automate invoice entry into our accounting system. Budget approved, want to start next month. — Priya, Director
What you receive
Deliverables
- ✓Agent implementation
- ✓Tool and permission definitions
- ✓Evaluation set and results
- ✓Operating documentation
With your existing software
Agents act through the tools you approve, with permissions scoped per tool. Integrations are designed against your existing tools where technically feasible and where API access and permissions are available. They are scoped per project, not assumed to exist as prebuilt connectors.
Testing and deployment
Evaluated on representative tasks, including adversarial and failure cases, before deployment.
Ongoing support
Monitoring, prompt and model updates, and tool changes can be covered under support.
Delivery process
The same eight phases on every project; the detail changes by service.
- 01
Discover
Understand the business, processes, current technology, and desired outcomes.
- 02
Assess
Evaluate feasibility, risks, constraints, data availability, integrations, and approaches.
- 03
Design
Define the architecture, workflow, components, permissions, and implementation plan.
- 04
Build
Implement the agreed solution using suitable technologies.
- 05
Integrate
Connect the solution to existing systems where technically feasible.
- 06
Validate
Test functionality, integration behavior, failure scenarios, and agreed performance criteria.
- 07
Deploy
Deploy to the agreed environment: client-managed, cloud, or another supported arrangement.
- 08
Support
Provide the agreed maintenance, troubleshooting, monitoring, and improvements.
Questions
Only for actions you define as low-risk. Others pass through a human checkpoint.
Scope is determined after discovery. Request a tailored proposal. More FAQs
Related capabilities
Have a business problem worth solving?
Explain your requirements and we will discuss a suitable approach.