Lead Capture and Routing Workflow
A reference design for capturing form leads, enriching, scoring, and routing to a CRM.
The problem
Leads arrive from several forms and wait for manual sorting.
Business requirements
Route within minutes, avoid duplicates, notify the right owner.
Proposed architecture
Webhook intake, validation, AI-assisted classification, CRM write, notification.
Testing and validation
Duplicate, malformed, and CRM-outage cases.
Outcomes
None measured. This is a concept page.
Have a business problem worth solving?
Explain your requirements and we will discuss a suitable approach.